Last night, we had a big night at the seventh annual CustomerInsight H.O.M.E. (Home Owner Mark of Excellence) awards. We were honoured to win the Best Customer Experience Calgary & Area Single Family 101-249 homes for 2017, which makes this the second year in a row for us.
‘Knowing that our customers are the ones who gave their feedback in order to win these awards makes them extra special,’ says Broadview Vice President Peter-John Woolf. ‘It’s their home. And so, we have to get it right.’
The H.O.M.E. awards are always extra special for us, because they’re based 100% on the voice of our customers. It is their experience and feedback after they’ve moved into their homes that are used to determine who wins this very humbling and prestigious award.
‘After winning the award last year, I felt that it was important for us to not rest on our laurels,’ says Peter-John. ‘Our customers trust us to build a home that they’ll live in for years to come and build memories in. It’s just too important not to continue to improve.’
We want to thank all our customers for not only making it possible to win this year’s award, but also for trusting us to build their new home in the first place. Without you, we wouldn’t be able to continue to do what we have a passion for … build homes.